“Working with Barry Hunt from Wordsmart Communications was an absolute game-changer for our company, Branching Out Tree and Garden Services. Barry’s exceptional copywriting services played a crucial role in helping us achieve our ISO 9001 and 14001 standards with ease and confidence.”
Case study: Branching Out Tree and Garden Services
- Industry: tree surgeons
- Service: copywriting
- Timescale: two weeks
The client
Branching Out Tree & Garden Services is a family-run tree surgeons based in Bedfordshire run by James and Kerrie Morris. Established in 2010, the company meets the highest industry standards with continued investment in training and development. All their work is carried out to current British Standards (BS 3998 and BS 5837) by a team of NPTC and Lantra-qualified tree surgeons. Branching Out is also an CHAS Approved Contractor.
The problem
Kerrie Morris from Branching Out contacted me as they needed urgent ISO 9001 and 14001 certification advice as their deadline was looming. ISO 14001 sets the standard for environmental management systems (EMS) to reduce environmental impact, inspire trust in the organisation and improve brand reputation. ISO 9001 is a global standard for quality management. The certification process involved meeting a long list of criteria by submitting information via an online portal. Managing a busy tree surgery business meant Kerrie did not have sufficient time to complete the paperwork alone, so she asked for my help and advice to complete certain elements.
Applicable to companies in every industry, ISO certification is seen as a professional seal of approval from an independent, third-party body. The strict standards have been developed by the International Organisation for Standardisation (ISO), a non-governmental group that brings together experts who share knowledge to set standards that support innovation and provide practical solutions for businesses of all sizes.
The solution
Branching Out is already one of my clients, so I had a good understanding of the company’s structure, work and ethos. Working with Kerrie, we identified the criteria where I could provide the most support. I carried out research, including asking Kerrie for the necessary information, to complete each element before uploading my work onto the online portal.
“From the outset, Barry demonstrated an unparalleled level of professionalism and dedication to our project. His expertise in crafting precise and impactful content tailored to our specific requirements was evident throughout the process. Not only did he deliver high-quality copy, but he also provided invaluable guidance and support every step of the way.
“One of the standout qualities of Barry’s approach was his unwavering support and clear communication. Whenever challenges arose or stress levels peaked, Barry was there to offer reassurance and guidance, ensuring that we stayed on track and focused on our goals.”
The result
“Thanks to Barry’s exceptional skills and unwavering commitment, we not only met but exceeded our expectations in achieving ISO 9001 and 14001 standards. His contribution was instrumental in elevating our company’s image and ensuring compliance with industry standards.
“I wholeheartedly recommend Barry Hunt and Wordsmart Communications to any organisation seeking top-tier copywriting services coupled with unparalleled support and professionalism. Working with Barry was truly a pleasure, and we look forward to collaborating with him on future projects.
“Thank you so much, James and Kerrie Morris.”
Need ISO 9001 and 14001 certification advice?
Few business owners have the time to collect and collate the necessary information to complete the lengthy and complex ISO certification process. As an experienced freelance copywriter based in Hertfordshire, I work with a wide range of small and medium-sized businesses across the UK and overseas. From a one-page awards entry to an entire employee manual, contact me today to learn how my copywriting services can allow you to focus on your day-to-day duties.